Microsoft M365 Backup Support Services
Carbonite backup for Microsoft 365 is a comprehensive protection for the entire Microsoft 365 Suite including Teams, OneDrive, Exchange, SharePoint and Planner. Despite the native tools in Microsoft 365 for disaster recovery, there are gaps for constant data loss threats like ransomware, accidental deletions, etc. To avoid data loss in O365 you need purpose-built backup solutions that ensure IT administrators to recover as much data as needed, irrespective of the cause of data loss.
Onboarding Support Services with technical assistance and L1 support.
On the principle of an extended arm of your I.T. Admin Team.
- Pre-sales and Engineering Support to plan and prepare your environment, including system requirements such as Global Admin Account, List of Users, Sharepoint sites, List of OneDrive data and any other specified modules to be configured with Carbonite backup.
- Assist in creating granular policies, discovery & planning, preparation, and validation of pre-installation checklist.
- Handhold and assist your email administrator team in the process of backup of emails, mailboxes, public folders.
- Configure a backup for Microsoft 365 user accounts and supported modules using Carbonite Admin Portal, including onboarding Microsoft 365 tenant.
- Creating backup schedules, executing backup manually or on automated schedules, test backup and recovery for 2 users.
- Easy restore while maintaining metadata and permissions, backup scheduling, site-level rollback.
- Assist IT Admin team on new user additions, troubleshooting, assist users on round the year basis.
- Incident based post-implementation support services.